Fast Medical Service, among others, offers the following services with the aim of complete and excellent technical coverage:
WAYS OF PROVIDING SERVICES
To fully meet the needs of customers, service techniques are provided, as appropriate in the following ways:
It concerns a visit of technicians, after notification by the customer at the place of installation of the machine, inside or outside the company’s headquarters in Greece or abroad and addressing the issue on site or transfer of the machine to the repair center of the company if necessary and feasible.
It concerns the monitoring or use of a machine with the constant stay of a technician at the installation site for as long as is deemed necessary by the customer.
It concerns the preparation of an annual contract for periodic preventive maintenance and inspection of one or more machines, with a certain number of scheduled regular and extraordinary visits according to the instructions of the manufacturer’s manuals.
It concerns the preparation of a contract for the full technical coverage of a hospital or a department of it, possibly with the establishment and operation of a Department of Biomedical Technology and the continuous stay of technicians.
ENSURANCE OF QUALITY OF SERVICES
The policy of Fast Medical Service is the combination of immediate and fast service with the maximum possible quality of services provided. This is achieved as follows: